The Scary Truth About Disability Discrimination: What Businesses Don’t Want You to Know!

The Scary Truth About Disability Discrimination: What Businesses Don't Want You to Know!

April 7, 2023

The Disability Discrimination Act 1992 (DDA 1992) is a vital law that helps protect disabled people’s rights. But sometimes, businesses and individuals don’t follow this law, leading to violations of the DDA 1992. This blog will explain the consequences of not following the law, how to report a problem and the penalties for breaking the rules.

Not Following the DDA 1992

Businesses or individuals who don’t follow the DDA 1992 might discriminate against disabled people. This can involve denying access to buildings, refusing to provide goods or services, or not making necessary adjustments for disabled people’s needs.

Reporting a Problem

If you or someone you know faces discrimination because of a disability, you can report the issue to the Australian Human Rights Commission (AHRC). The AHRC will look into the problem and try to resolve it through discussions. You can report a problem online or by mail, providing as much information as possible, including details about the discrimination and any evidence.

Penalties for Breaking the Rules

There are serious penalties for not following the DDA 1992. If the AHRC finds that someone has broken the rules, they can:

  1. Award compensation: The person who faced discrimination may receive money for their losses or damages.
  2. Issue an order: The AHRC can order the person or business to stop discrimination.
  3. Require an apology: The person or business might need to apologize publicly or privately to the person who faced discrimination.

Businesses that break the rules can also lose customers and face damage to their reputation, as many people prefer to support inclusive and accessible businesses.


It’s important to understand and follow the DDA 1992 to create a society that includes and respects disabled people’s rights. By knowing the consequences of not following the law, businesses and individuals can make sure they treat everyone fairly.

If you face discrimination, don’t hesitate to report the issue to the AHRC and seek legal advice. Together, we can work towards a more inclusive and accessible society.

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